Consumer rights

UAB "BaltWindows" applies a policy of excellence in its operations and seeks to ensure that the interests of consumers are protected.

Please note that if you have any questions about the goods you have purchased, you can submit your requests or complaints to the State Consumer Rights Protection Office, Vilniaus g. 25, LT-01402 Vilnius, e-mail. tarnyba@vvtat.lt, tel. 85 262 67 51, on the website www.vvtat.lt and the territorial units of the State Consumer Rights Protection Authority in the districts. You can also fill in the application form on the EGS platform: ec.europa.eu/odr